16 September 2020 News Releases

Ex Libris campusM Mobile Platform Innovates Real-Time Communication Between Students and Staff at University of Hong Kong Libraries

Ex Libris, a ProQuest company, is pleased to announce the selection and launch of the campusM mobile platform by the University of Hong Kong Libraries.

BEIJING, CHINA, September 16, 2020 – Ex Libris, a ProQuest company, is pleased to announce the selection and launch of the Ex Libris campusM™ mobile platform by the University of Hong Kong Libraries (HKUL). The first in Hong Kong to adopt the platform, HKUL has already rolled out its new mobile app and web portal which is built on the campusM platform.

Even prior to the impact of the coronavirus, the University of Hong Kong Libraries sought a solution that would enhance the user experience and provide students with quick and easy access to vital library services, from any device, on campus and off. In addition, HKUL needed a cost-effective tool for communicating timely information to students.

After evaluating several solutions, HKUL selected the campusM platform for the Mobile@HKUL native mobile app and web portal. Tightly integrated out-of-the-box with the Ex Libris Alma® library services platform and Ex Libris Primo® discovery and delivery solution, the Mobile@HKUL app enables students to search for library resources, view the status of their loans and requests, renew borrowed items, access course information and reading lists, and more.

Of particular importance during the challenging days of COVID-19, the app can update the university community with pandemic-related push notifications. HKUL plan to extend the capability of campusM through the application extension kit (AEK), which will enable HKUL to integrate the new app with hardware-dependent services like near field communication (NFC) and augmented reality (AR).

HKUL Associate Librarian Dr. K.M. Ku explained, “With campusM, we are now able to provide mobile library services without the constraints of space and time and to connect with our user community via a unified platform. The simple web-based administration suite makes campusM easy to manage, and as we develop additional functionality for the app, it will help us meet our community’s needs and continue improving the user experience.”

Osher Gilinsky, corporate vice president and general manager of Ex Libris Asia Pacific, said, “We are thrilled to welcome HKU to the growing number of institutions in the global campusM community. We are pleased that campusM can provide a real-time communication channel for HKU students and staff and offer a single point of access to a range of library services.”

About the University of Hong Kong

The University of Hong Kong, founded in 1911, is the oldest tertiary education institution in Hong Kong. It was granted a shield and a motto by the College of Arms in 1913, and throughout its history, the University's visual identity has been firmly based on their display, often coupled with the University's name. This is a distinction that resonates outside Hong Kong, particularly in the United Kingdom, other Commonwealth jurisdictions, and the United States. The University of Hong Kong delivers impact through internationalization, innovation and interdisciplinarity.  It attracts and nurtures global scholars through excellence in research, teaching and learning, and knowledge exchange.  It makes a positive social contribution through global presence, regional significance and engagement with the rest of China.

About Ex Libris

Ex Libris, a ProQuest company, is a leading global provider of cloud-based solutions that enable institutions and their individual users to create, manage, and share knowledge. In close collaboration with its customers and the broader community, Ex Libris develops creative solutions that increase library productivity, maximize the impact of research activities, enhance teaching and learning, and drive student mobile engagement. Ex Libris serves over 7,500 customers in 90 countries. For more information about Ex Libris, see our website, and join us on Facebook, YouTube, LinkedIn, and Twitter.

About ProQuest (https://about.proquest.com)

ProQuest is committed to supporting the important work happening in the world’s research and learning communities. The company curates content that matters to the advancement of knowledge, assembling an archive of billions of vetted, indexed documents. It simplifies workflows so that people and institutions use time effectively. And because ProQuest connects information communities, complex networks of systems and processes work together efficiently. With ProQuest, finding answers and deriving insights is straightforward and leads to extraordinary outcomes.

ProQuest and its companies and affiliates – Ex Libris, Alexander Street, Bowker – stand for better research, better learning, better insights. ProQuest enables people to change their world.