01 June 2010 News Releases

Serials Solutions Access Control Service Improves Remote User Access and Frees Up Library IT Staffing Resources.

Serials Solutions, a business unit of ProQuest, is developing Serials Solutions Access Control Service, a hosted authentication and proxy service that will improve access for users and free up library staff time.

Seattle, WA – June 1, 2010—Serials Solutions, a business unit of ProQuest, is developing Serials Solutions Access Control Service, a hosted authentication and proxy service that will improve access for users and free up library staff time. Access Control Service will simplify the process of accessing library resources from remote locations, combine data management with access control, and eliminate the current requirement for IT resources to implement and manage this service. 

“Simplifying user authentication and access for both users and librarians is critical. Users simply want to get to content, and people working within the library want to eliminate the need to troubleshoot user discovery and access headaches,” said Rob Mercer, Vice President and General Manager of Serials Solutions. “The design of Access Control Service makes it easier for everyone – a hosted solution that is integrated with our discovery services, interoperable with third-party solutions, and supported by an organization that is known for its technical expertise and experience.”

Available later in 2010, Serials Solutions Access Control Service will authenticate users, verify their entitlement to electronic resources, and then, connect them to the library’s subscribed content providers. Further, libraries will be able to consolidate management of their e-resource subscription data and its access control through the Serials Solutions Client Center, which will include a user authentication component and a Software as a Service (SaaS) proxy.

Serials Solutions Access Control Service is part of the company’s overall mission to provide simple solutions to everyday issues that surround e-resources.

About Serials Solutions

Founded by a librarian for librarians in 2000, Serials Solutions is the global leader in E-Resource Access and Management Services (ERAMS) that serves more than 3,000 libraries of all sizes and types. Serials Solutions® KnowledgeWorks, the authoritative e-resource knowledgebase, is the foundation for Serials Solutions® 360, the only complete and integrated e-resource access and management solution. The company also recently introduced the Summon™ web-scale discovery service, a revolutionary tool that provides instant access to the full breadth of the library’s collection through a single search.


Serials Solutions is the primary source for the AquaBrowser® discovery layer as well as Ulrichsweb.com™ and Ulrich’s Serials Analysis System™.  It provides fast implementation, easy customization, and outstanding value to libraries throughout the world.

Serials Solutions is a business unit of ProQuest LLC.

About ProQuest

ProQuest creates specialized information resources and technologies that propel successful research, discovery, and lifelong learning. A global leader in serving libraries of all types, ProQuest offers the expertise of such respected brands as UMI®, Chadwyck-Healey™, SIRS®, and eLibrary®. With Serials Solutions®, Ulrich’s™, RefWorks®, COS™, Dialog® and now Bowker® part of the ProQuest brand family, the company supports the breadth of the information community with innovative discovery solutions that power the business of books and the best in research experience. 

More than a content provider or aggregator, ProQuest is an information partner, creating indispensable research solutions that connect people and information. Through innovative, user-centered discovery technology, ProQuest offers billions of pages of global content that includes historical newspapers, dissertations, and uniquely relevant resources for researchers of any age and sophistication—including content not likely to be digitized by others. Inspired by its customers and their end users, ProQuest is working toward a future that blends information accessibility with community to further enhance learning and encourage lifelong enrichment.

For more information, visit http://www.proquest.com.