15 November 2007 News Releases

Serials Solutions® Launches the 360 Counter E-Resource Assessment Service

Serials Solutions Launches the 360 Counter E-Resource Assessment Service

Serials Solutions, a business unit of ProQuest Company, today announced the launch of the 360 Counter e-resource assessment service. 360 Counter helps libraries evaluate the usage and cost of e-resources to optimize the value of electronic collections.

360 Counter aggregates Project COUNTER usage reports, incorporates costs, calculates  cost-per-click per title, and compares content providers. 360 Counter’s reporting tools then enable users to custom-tailor cost and usage reports for in-depth analysis of e-resources that facilitate better collection-development decisions. 

“Despite the widespread availability of usage statistics from content providers, it has been extremely challenging for libraries to collect and meaningfully analyze this data to understand the cost and value of e-resources,” says Susan Golden, Serials Solutions Product Manager. “360 Counter makes assessment of this data fast and easy to understand, so libraries can quickly make decisions that better their collections.”

360 Counter dramatically reduces the time required to process and analyze usage data from COUNTER-compliant reports. 360 Counter aggregates report data, inserts costs, associates subjects, normalizes titles, calculates costs, and automates data in e-collection reports received from content providers for analysis and reporting. Using 360 Counter, librarians spend significantly less time completing these steps and have more time to analyze custom-tailored reports that 360 Counter produces. These reports can easily be exported and archived for historical perspective.

As with other Serials Solutions 360 services, 360 Counter is integrated with the authoritative Serials Solutions knowledgebase, which provides normalized journal titles and holdings data for accurate analysis.  In addition, 360 Counter retrieves local e-resource cost information from Serials Solutions 360 Resource Manager for cost-per-use reporting.

Initial implementations of Serials Solutions 360 Counter will be available to users beginning on November 30. Unlimited support and free training is included with the vendor-hosted software. 

About Serials Solutions

Since introducing the first A-to-Z Title List in 2000, Serials Solutions has been a global leader in the library technology marketplace. Founded by a librarian for librarians, Serials Solutions helps library staff and patrons find and use electronic content. Today, with over 1,800 clients worldwide, Serials Solutions is the premier vendor of e-resource access and management services (ERAMS), providing a complete and integrated access and management suite designed for libraries of all sizes. The Serials Solutions family of services includes 360 Link OpenURL link resolver, 360 Search federated search service, 360 Resource Manager e-resource management service, 360 MARC Update OPAC updating service, and AMS(TM) Access & Management Service. At the core of Serials Solutions technology is the industry-leading Serials Solutions knowledgebase, the original and premier collection of e-resource data metadata available. Through its Software as a Service (SaaS) technology model, Serials Solutions provides fast implementation, easy customization, and outstanding value to its client libraries. Serials Solutions is a business unit of ProQuest CSA. For more information, please visit ww.serialssolutions.com or call 1-866-SERIALS.

About ProQuest

ProQuest combines the strengths of two leading and historic information technology firms: ProQuest Information and Learning and CSA.   The company provides seamless access to and navigation of more than 125 billion digital pages of the world’s scholarship, delivering it to the desktop and into the workflow of serious researchers in multiple fields, from arts, literature, and social science to science, technology, and medicine.  ProQuest is part of Cambridge Information Group.

ProQuest’s vast content pools are available to researchers through libraries of all types and include the world’s largest digital newspaper archive, periodical databases comprising the output of more than 9,000 titles and spanning more than 500 years, the preeminent dissertation collection, and various other scholarly collections. Users access the information through the ProQuest®  and CSA Illumina Web-based online information systems, Chadwyck-Healey™ electronic and microform resources, UMI® microform and print reference products, eLibrary® and SIRS® educational resources, Ulrich’s Serials Analysis System™, COS Scholar Universe, and Serials Solutions resource management tools. Through the expertise of business units Serials Solutions and COS, ProQuest provides technological tools that allow researchers and libraries to better manage and use their information resources. For more information, visit ProQuest and CSA websites.