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Charleston Advisor says “Kudos to ProQuest” for updates and enhancements

ANN ARBOR, MI, November 10, 2015 – ProQuest has won the Best Interface award in The Charleston Advisors Annual Readers’ Choice Award in recognition of its newly-enhanced ProQuest® platform.  Now in its fifteenth consecutive year, the awards identify and honor the best digital products of interest to libraries.

The newly-enhanced platform was launched in August this year following deep analysis of researcher behaviours on the platform, including extensive testing with users and librarians, beta testing with a variety of customer development partners, and large scale A/B testing.

According to The Charleston Advisor in their October 2015 edition, “It is much more intuitive and easy to use than previous versions. It includes improved document viewing, easier navigation and better ADA compliance.  Kudos to ProQuest.”

The enhanced interface makes it easier for users to complete their research tasks and is driven by the improvements to make discovery and access of ProQuest’s rich, diverse content more intuitive and effective.  The pages have been redesigned with simplified layouts that enable users to focus on the content and tools they need to complete their research tasks no matter what type of device they’re using. Screens automatically scale to the size of the user’s device and remove non-essential functionalities to ensure ease of use and access to content.

Allan Lu, ProQuest Vice President, Research Tools, Services and Platforms, said “we are committed to developing products and services to enrich our users research and learning experience and help to improve their research outcome. We are delighted to have received this award and this endorsement highlights our focus on user experience”.

About ProQuest (

ProQuest connects people with vetted, reliable information. Key to serious research, the company’s products are a gateway to the world’s knowledge including dissertations, governmental and cultural archives, news, historical collections, and ebooks. ProQuest technologies serve users across the critical points in research, helping them discover, access, share, create, and manage information.

The company’s cloud-based technologies offer flexible solutions for librarians, students, and researchers through the ProQuest®, Bowker®, Coutts® information services, Dialog®, ebrary®, EBL™, and SIPX® businesses – and notable research tools such as the Summon® discovery service, the RefWorks® citation and document management platform, MyiLibrary® ebook platform, Pivot®, and the Intota™ library services platform. The company is headquartered in Ann Arbor, Michigan, with offices around the world.

10 November 2015

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