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Second library in Italy selects the Summon™ service and 360 Link to improve visibility and usage of resources

Serials Solutions, a business unit of ProQuest, announced today that the Università di Palermo has selected the Summon™ web-scale discovery service and 360 Link to further increase the discoverability and access to its library collections. Università  di Palermo becomes the second university in Italy to adopt the Summon™ service.

"The Summon service increases the value of thousands of resources available in our digital library by ensuring they are easily discovered by our researchers and used to their full potential,” said Maria Stella Castiglia, head of the digital library for the Università di Palermo. “Summon’s Google-like search box offers a very simple, easy and user-friendly way to conduct a query across the breadth of our collection, and returns the results in one relevant list with many options for refining and filtering. Our mission is to simplify the entire research process for our users, and the Summon service, along with 360 Link, is a critical element in accomplishing this endeavor.”

Currently, the Summon service allows researchers to quickly and easily search content from more than 6,800 providers with more than 600 million records. The Summon service provides proven value to more than 200 libraries worldwide that subscribe to the service because it is a clear, comprehensive starting point for research, and helps ensure material in the library is easily discovered and used.

Powered by Serials Solutions KnowledgeWorks, 360 Link OpenURL link resolver provides fast and accurate access to the library’s e-resource collection by returning the most complete and accurate results available. 360 Link is also highly customizable, offering librarians the option to alter the order of databases and resource links, the display style of citations or how to integrate 360 Link with other management services. Serials Solutions 360 Link also offers an innovative citation management capability, which allows the service to integrate tightly with other library software and technology. According to Castiglia, “We really appreciate the ability to quickly and easily export to bibliographic management software packages, such as RefWorks, EndNote, ProCite and BibTeX. In addition, researchers are able to instantly convert their saved citations into six different formats, which makes the entire process trouble-free.”

“We are pleased that the University of Palermo will be able to maximize the use of its collection with the Summon service and 360 Link, while at the same time simplifying the process for researchers,” said Rob Mercer, vice president of global sales for Serials Solutions. “Serials Solutions is committed to providing the most comprehensive and relevant search experience, which allows library users across the globe to simply and easily discover the information they need to propel their research.”

Founded in 1806, Università di Palermo serves more than 60,000 students offering courses across 12 major disciplines. The University digital library subscribes to around 50,000 electronic journals and boasts a wealth of local and international content in its physical library.

About the Università degli Studi di Palermo

The Università degli Studi di Palermo is a consolidated cultural, scientific and teaching presence in central-western Sicily. Its 12 faculties and 33 departments cover the most important domains of contemporary scientific and technological knowledge. For more information please visit,

About Serials Solutions

Serials Solutions® is the global leader in essential discovery and e-resource management solutions which are powered by a comprehensive knowledgebase. Its popular suite of Software as a Service (SaaS) solutions helps improve access to and use of collections, eases librarian workloads, and ultimately reduces operating costs. Solutions include: the world-class Summon web-scale discovery service, providing instant access to the full breadth of the library’s collection through a single search; the AquaBrowser® discovery layer, making navigation more accessible; 360, the only integrated e-resource access and management solution; KnowledgeWorks, the authoritative e-resource knowledgebase and foundation for Serials Solutions 360; and Ulrich’s, the world’s most authoritative source of bibliographic and publisher information for serials and the most comprehensive source of print and electronic serials data available.

For more information, please visit or call 1 (206) 545-9056. Serials Solutions is a member of the ProQuest family of companies.

About ProQuest (

ProQuest connects people with vetted, reliable information. Key to serious research, the company has forged a 70-year reputation as a gateway to the world’s knowledge – from dissertations to governmental and cultural archives to news, in all its forms. Its role is essential to libraries and other organizations whose missions depend on the delivery of complete, trustworthy information.

ProQuest’s massive information pool is accessible through the all-new ProQuest® platform, which moves beyond navigation to empower researchers to use, create, and share content—accelerating research productivity.

This energetic, fast-growing organization includes the Summon web-scale discovery service, the new ProQuest Dialog service, and business units ebrary®, Serials Solutions®, RefWorks-COS, and Bowker®.

03 March 2011

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