Serials Solutions Releases Usage Reporting for 360 Search

Serials Solutions, a business unit of ProQuest, today announced the release of 360 Search Usage Reporting, a free enhancement that allows libraries to track resource usage through 360 Search federated search service. Usage Reporting enables librarians to analyze usage trends with graphically and textually represented statistics, then use this information to create the best possible search experience for library patrons.

Libraries make major investments in electronic resources and need to know how they are used as a basis for securing funding, making new purchases, and maintaining the library’s electronic collection. By using 360 Search Usage Reporting, librarians can record which resources are searched the most and establish patterns of use to better understand patron behavior. Based on this information, libraries can modify their 360 Search interface to create better workflows or shape their collections based on usage trends.

“We’ve designed 360 Search Usage Reporting to be the best federated search reporting service available,” says Stephen DiStasio, Product Manager at Serials Solutions. “When used in conjunction with the extensive customization abilities of 360 Search, Usage Reporting gives you the power to define a search experience shaped to fit the needs of your library’s patrons.”

360 Search Usage Reporting features an intuitive interface that enables libraries to:

• Discover peak search usage and patron sessions through Annual, Monthly, and Daily Search Reports
• Find out which resources are searched the most by analyzing how many searches were submitted to each resource in 360 Search through a Database Activity Report
• View statistics reports in both graphical or textual representations

360 Search Usage Reporting will chart historic search data back to January 2007.

The new Usage Reporting feature is available free of charge to all 360 Search subscribers.

Founded by a librarian for librarians in 2000, Serials Solutions is the global leader in e-resource access and management services (ERAMS) that serves more than 2,000 libraries of all sizes and types. Serials Solutions® KnowledgeWorks, the authoritative e-resource knowledgebase, is the foundation for Serials Solutions® 360, the only complete and integrated e-resource access and management solution. Serials Solutions 360®includes 360 Core, 360 Link, 360 Search, 360 MARC Updates, 360 Resource Manager, and 360 Counter.

Serials Solutions also is the exclusive source for Ulrichsweb.com™ and Ulrich’s Serials Analysis System™ worldwide, and represents the AquaBrowser Library® discovery layer user interface in the academic market in North America. The WebFeat® federated search service recently acquired by ProQuest soon will be incorporated into the Serials Solutions family of access and discovery services.

Serials Solutions provides fast implementation, easy customization, and outstanding value to libraries throughout the world.

Serials Solutions is a business unit of ProQuest LLC.

About ProQuest

ProQuest provides seamless access to and navigation of more than 125 billion digital pages of the world’s scholarship, delivering it to the desktop and into the workflow of serious researchers in multiple fields, from arts, literature, and social science to science, technology, and medicine. ProQuest is part of Cambridge Information Group (www.cambridgeinformationgroup.com).

ProQuest’s vast content pools are available to researchers through libraries of all types and include the world’s largest digital newspaper archive, periodical databases comprising the output of more than 9,000 titles and spanning more than 500 years, the pre-eminent dissertation collection, and various other scholarly collections. Users access the information through the ProQuest®  and CSA Illumina™ online information systems, Chadwyck-Healey™ electronic and microform resources, UMI® microform and print reference products, eLibrary® and SIRS® educational resources, Ulrich’s® Serials Analysis System, COS Scholar Universe, and Serials Solutions® resource management tools. Through the expertise of business units Serials Solutions and COS, ProQuest provides technological tools that allow researchers and libraries to better manage and use their information resources. For more information, visit www.proquest.com, www.proquest.co.uk, and www.csa.com.