Experts on the Road

Communities of Knowledge: Creating and Connecting Resource Metadata

Yvette Diven, Sr. Product Manager, Serials Solutions

In this session, Yvette will review the current state of knowledge bases of e-resource metadata, with considerations for the problems that new communities of knowledge are attempting to solve. She will compare their approaches and outline some of the challenges to their success. The recent experiences of the team of librarians and developers building the Serials Solutions Knowledgebase will be used as one example of a project underway.

Electronic Resources Workflow Analysis and Process Improvement: 
Phase 2

• Rosalyn Raeford, Duke University Libraries
• Beverly Dowdy, Duke University Libraries

Last year, Duke University Libraries’ staff presented their analysis of their electronic resources workflow. This year, they led the Libraries in implementing recommendations and have assessed various workflow products. In their presentation, they will describe the process for identifying the team’s top priorities and the impact of these changes.

Collection Analysis and Development in a "Web-Scale" Management Solution

• Mark Tullos, Bowker
• Kathryn Silberger, Marist College

Assessing your collection and proving the value of your library can be a daunting and dreaded task. In developing a collection analysis system in Intota web scale management, partner librarians and product managers discovered and defined unmet needs while defining a unified approach for ERM and ILS based collections.

Overcoming Librarian Resistance to Adopting Discovery Tools: A Focus on Information Literacy Opportunities

• Stefanie Buck, Oregon State University
• Leslie Moyo, Virginia Tech University
• Tracy Gilmore, Virginia Tech University

Librarian resistance to discovery tools often causes a disconnect between investments made and how tools are promoted to end-users.  This session analyzes common objections librarians have to discovery tools and provides practical ways to overcome resistance through discussion of the opportunities discovery tools present to positively transform information literacy.

What Would Google Do? - Data Mining, Discovery and Search Suggestions: Proactively Improving Search Relevance and the User Experience

• Andrew Nagy, Serials Solutions
• Elizabeth German, University of Houston
• Leslie Moyo, Virginia Tech University
• Tracy Gilmore, Virginia Tech University

Data-informed design is key to meeting users’ expectations. This session explores how data mining of discovery service usage logs and analysis of user behaviors at individual libraries and at Web-scale, across hundreds of libraries and millions of users, provides new insights and opportunities to proactively improve the Academic research experience.

Truth or Dare: Discovery Systems Secrets Unveiled

• John Law, Serials Solutions
• Dan Tonkery, Content Strategies
• Roger Schonfeld, ITHAKA S+R
• Amira Aaron, Northeastern University
• Brian Duncan, EBSCO Information Services
• Susan Stearns, Ex Libris Group

The sale of web-scale discovery services has taken the library market place by storm. Every library is trying to recapture their users by offering a Google like interface with a simple search of institutions collection. Several vendors offer Web-scale discovery services but none of the systems work well with each other. The goal of this session is to look at a number of the current issues and get a first-hand response to transparency, indexing, usage reporting, and playing better competitors. How much system turning is available? What is the content coverage? Who owns the usage data? What is the future with NISO ODI initiative?