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ProQuest extends library services platform with industry-first capabilities

SEATTLE, WA, June 25, 2014 – Libraries struggling with the challenges of managing e-resources now have a flexible solution that streamlines their workflows. ProQuest today announced availability of Intota, a transformative Library Services Platform (LSP) that integrates market-leading management, discovery and assessment capabilities into a single solution. Unlike other library management systems, Intota features e-resource lifecycle management including, Demand Driven Acquisition (DDA) and the industry’s most authoritative and comprehensive Knowledgebase of library resources.

“Intota represents transformation for library workflows,” said Jane Burke, vice president, market development, ProQuest. “The seamless integration of management, discovery and assessment fueled by our Knowledgebase, delivers more value and compelling capabilities – which truly enable library transformation.”

As library collections have become increasingly electronic, requirements to manage and provide access to those collections have fundamentally changed. Intota’s true multi-tenant SaaS architecture offers flexibility to evolve how they manage those collections. Intota integrates multiple workflows into one platform and increases value and efficiency by leveraging best-in-class functionality.

Management – Intota offers a flexible approach to managing all aspects of the library’s e-resources. Its unified intelligent workflows break down data silos, while automating manual processes. The advanced support for DDA and evidence-based acquisition models streamlines the entire e-resource lifecycle.

Discovery – Integrated into Intota, the Summon® service generates unbiased search results with one-click access to full-text resources using direct linking and 360 Link.

Assessment – Integrating both quantitative and qualitative analysis of print and digital content, Intota includes Intota Assessment. Exclusive to ProQuest, highly valued data from Resources for College Libraries and Books in Print® gives libraries a holistic view of their holdings. Libraries needing only a best-in-class collection assessment solution can subscribe to Intota Assessment as a stand-alone service.

Demand Driven Acquisition (DDA) – Using a unique approach to interoperability, Intota fully automates library DDA programs. Libraries benefit from an affordable acquisition model and the entire workflow is optimized from acquisition to management and discovery to assessment.

Knowledgebase – ProQuest’s global Knowledgebase of electronic, print and digital resource metadata is foundational to Intota and unmatched in the industry. Enriched and maintained by librarians with expertise in data curation, this comprehensive and authoritative compilation of data is centrally updated on behalf of thousands of libraries. Valuable time spent previously on manual metadata and MARC record management, title list reconciliation, and updating links and holdings, can be directed to higher-value activities serving the patron.

“The launch of Intota is transformational for libraries and reflects the dominant presence of e-resources in a library collection. The change in direction from print to electronic requires new workflows for managing and assessing our collections,” said Judi Guzzy, technical services librarian, Johnson County Community College and Intota Development Partner. “As we transition to a unified workflow, we are better able to provide our students and faculty innovative methods of discovering and accessing information, while providing our librarians with better data to drive our collection management decisions.”

About Intota

Intota is a library services platform designed to address the key needs of today’s libraries – managing electronic collections and supporting the expectations of the modern patron. Intota combines discovery, linking, collection management and assessment in one system built on a single authoritative Knowledgebase. Focusing on enabling transformation and evolution of workflows, Intota seamlessly integrates with other systems, while addressing the biggest point in a library – without requiring a major systems migration.

About ProQuest (

ProQuest connects people with vetted, reliable information. Key to serious research, the company’s products are a gateway to the world’s knowledge including dissertations, governmental and cultural archives, news, historical collections and ebooks. ProQuest technologies serve users across the critical points in research, helping them discover, access, share, create and manage information.

The company’s cloud-based technologies offer flexible solutions for librarians, students and researchers through the ProQuest®, Bowker®, Dialog®, ebrary®, EBL® and Serials Solutions® businesses – and notable research tools such as the Summon® discovery service, the RefWorks® Flow™ collaboration platform, the Pivot™ research development tool and the Intota™ library services platform. The company is headquartered in Ann Arbor, Michigan, with offices around the world.

25 June 2014

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