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Serials Solutions, a business unit of ProQuest, announced today that eight e-resource content providers have become KnowledgeWorks Certified by pledging to work with Serials Solutions to supply the highest quality bibliographic metadata to customers through the Serials Solutions KnowledgeWorks knowledgebase. Current KnowledgeWorks Certified providers include IEEE, ProQuest, Oxford University Press, OpinionArchives, Project MUSE, Now Publishers, American Institute of Physics, and Central and Eastern European Online Library (CEEOL).

“The intent of the Serials Solutions KnowledgeWorks Certification Program is to develop the best possible collaboration between Serials Solutions and content providers,” says Sherrard Ewing, Provider Relations Specialist at Serials Solutions. “These relationships will help Serials Solutions best represent the content providers’ metadata and better serve the end user.”

“Becoming KnowledgeWorks Certified was a smooth and simple process, with an excellent and vendor-friendly workflow,” says Bea Klotz of CEEOL, an online periodical database with a focus on Central, East, and Southeastern Europe. “As a Certified content provider, we can now access the online Client Center to verify and improve metadata to ensure that CEEOL’s subscribers receive up-to-date, quality data on over 300 CEE/SEE periodicals.”

Greater collaboration also helps Serials Solutions to more quickly resolve issues when they occur. Serials Solutions provides content partners with Serials Solutions accounts, and access to metrics to verify the status of their metadata and its impact on their clients. So that mutual subscribers are aware of which of their providers are KnowledgeWorks Certified, Serials Solutions supplies certified providers with KnowledgeWorks Certified logos and promotional materials. Serials Solutions also tracks certified providers on the Serials Solutions webpage.

When publishers participate in the KnowledgeWorks Certification program, librarians can trust that Serials Solutions and providers will collaborate to provide the best possible access to e-resources. 

About Serials Solutions

Founded by a librarian for librarians in 2000, Serials Solutions is the global leader in e-resource access and management services (ERAMS) that serves more than 2,000 libraries of all sizes and types. Serials Solutions® KnowledgeWorks, the authoritative e-resource knowledgebase, is the foundation for Serials Solutions® 360, the only complete and integrated e-resource access and management solution. Serials Solutions 360®includes 360 Core, 360 Link, 360 Search, 360 MARC Updates, 360 Resource Manager, and 360 Counter.

Serials Solutions also is the exclusive source for™ and Ulrich’s Serials Analysis System™ worldwide, and represents the AquaBrowser Library® discovery layer user interface in the academic market in North America. The WebFeat® federated search service recently acquired by ProQuest soon will be incorporated into the Serials Solutions family of access and discovery services.

Serials Solutions provides fast implementation, easy customization, and outstanding value to libraries throughout the world.

Serials Solutions is a business unit of ProQuest LLC.

About ProQuest

ProQuest provides seamless access to and navigation of more than 125 billion digital pages of the world’s scholarship, delivering it to the desktop and into the workflow of serious researchers in multiple fields, from arts, literature, and social science to science, technology, and medicine.  ProQuest is part of Cambridge Information Group (

ProQuest’s vast content pools are available to researchers through libraries of all types and include the world’s largest digital newspaper archive, periodical databases comprising the output of more than 9,000 titles and spanning more than 500 years, the pre-eminent dissertation collection, and various other scholarly collections. Users access the information through the ProQuest®  and CSA Illumina™ online information systems, Chadwyck-Healey™ electronic and microform resources, UMI® microform and print reference products, eLibrary® and SIRS® educational resources, Ulrich’s® Serials Analysis System, COS Scholar Universe, and Serials Solutions® resource management tools. Through the expertise of business units Serials Solutions and COS, ProQuest provides technological tools that allow researchers and libraries to better manage and use their information resources. For more information, visit,, and

28 February 2008

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